| Golf Facility Management |
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Operations Our goal for every golf operation is to grow the business by exceeding expectations and providing quality golfing experiences for our customers. Bachaus Developments team member’s work to reach this goal each and every day from booking a tee time to starting a round of golf to serving beverages on course or a sandwich in the grille at the end of the round. We develop our team members to be customer driven, focused on providing an unforgettable experience. Professional service to all customers will lead to developing clientele, who play more, spend more, and also promote the facility to their friends. By providing our team member’s with operational oversight and expertise through detailed training programs, quality standards and consistent procedures, we assure customers will always receive professional service. Financial success also relies on identifying and capitalizing on revenue generating opportunities unique to each facility. Through extensive market analysis, research and years of management experience, Bachaus Developments operations team develops a strategic plan for each operation, custom tailored for success. By constantly analyzing operations, we are able to control expenses and maximize each facilities performance, thus building the bottom line. Food & Beverage Bachaus Developments works diligently to develop an fun and relaxing atmosphere and experience at every dining facility. Today’s golfers look for a wide variety in menu selections, in addition to traditional snack bar and grille. From fine dining to the snack shop or on-course service, we assure success by providing the golfer overall enjoyment from quality food and beverage products and outstanding service. It is all about the experience golfers have that determines success. Every facility goes through extensive planning to ensure operations are profitable and successful in both the restaurant and catering departments. We utilize innovative ideas in menu development specific to the location, focus on restaurant décor, and customer service to ensure success in operations. Based upon location and where it is appropriate we offer food service from breakfast to dinner, an extensive selection of domestic and foreign beer, wines and liquors, and even great cigars! By developing proper costing techniques and constantly analyzing inventory, we are able to reduce expenses ensuring profitability. Through proper hiring and extensive training our team members are well versed and provide outstanding service to customers in a variety of settings. Agronomy Our objective is to produce a standard of pleasurable golfing conditions comparable or better than clubs in a geographic area, keeping in mind an obligation to the facilities owners to control operational expenses. Our agronomical team will produce detailed plans including long-range, annual, weekly, and daily plans for which to guide the grounds maintenance practices. Long-range plans include aspects of design, irrigation programs, deep tine aerification, tree and shrubbery planting and removal, drainage work, bunker renovation and clubhouse landscaping. Annual plans ensure the utilization of labor and equipment and the proper scheduling of major work activities to be completed throughout the year. These projects take into consideration the anticipated club golfing activities. The annual plan includes work related to new construction. Some other activities scheduled on an annual basis include fertilization, pest control, turf cultivation, winter maintenance, bunkers, tree trimming, equipment repair, employee training and upkeep of the maintenance facilities. Weekly planning includes the scheduling projects of a non-recurring nature as to minimize the interruption of normal activities on greens, tees, fairways, roughs, and bunkers. Accomplishments and weather of the previous week influence the weekly plan. The daily day-to-day plan is established by the guidelines of the weekly plan and the preceding day. This plan takes into consideration club golfing activities and daily maintenance to be performed. An alternate plan is developed in case of inclement weather. Strategic Planning Success in any project requires careful planning, preparation and useful knowledge to create an overall operational plan. Bachaus Developments works closely with the management team and owners to utilize our experience in operations, expense management, marketing and revenue development to establish and accomplish the long-term goals of the property. Throughout the development of this strategic business plan, all resources of Bachaus Developments team are available to ensure goals and objectives are met for the property, whatever those may be. Strategic planning involves the development of annual business operational plans, accurate budgeting, revenue and expense forecasting, review of the staffing plans, training programs and marketing. We strive to develop all encompassing guidelines to be followed by management to ensure profitability and success in any endeavor. Marketing A key to attaining a successful golf course property relies not only upon having the operation streamlined but also thru a successful and reliable marketing strategy. Bachaus Developments utilizes a step-by-step process to create a unique marketing solution for your facility. Bachaus will help you identify and create your market identity and define your target market. Through the process we work with ownership and key management to determine “where the facility wants to be” and “who the facility wants to be” to create future plans and strategies. As clients play your facility then go talk to their friends, family and co-workers, what do you want to be saying about their experience? What does your facility do better than anyone else? These questions and many more will be utilized to develop a concise and effective marketing plan based upon your facility, location, and overall goals financial or otherwise. As for any business environment, it is very important to know who your competition is and the conditions of the market. For each property we analyze the current golf market conditions and the surrounding competition. From rounds played to the impact of weather to determining the total number of target golfers in your area, we gather and analyze this data to help create your future marketing strategies. In today’s world of communications you must be able to get your message out through a variety of mediums effectively and efficiently. Bachaus will select the best forms of media for your marketing campaign and utilize all types of media from television to newspaper to radio to email. It will be our goal to reach as many potential customers as possible so we can turn them into returning clients of your facility. Let us be your partner and work to develop your overall marketing strategy. |